- Home
- Government
- Departments
- Joint Communications Center
- 9-1-1 Education
- General Tips for 9-1-1 usage
General Tips for 9-1-1 usage
Seconds count in an emergency! When police, fire, or medical emergencies occur, 9-1-1 can save precious time. It can mean saving a home, property, or even a life. If you need immediate help from law enforcement, fire personnel and/or emergency medical services, 9-1-1 is the most important phone number to know and use:
- Dial 9-1-1 from somewhere SAFE. If you are calling to report a fire, get out of the burning structure before you call
- Try to stay Calm
- Speak clearly
- Give the 9-1-1 operator your location using an address, cross streets, or landmarks (for example Wal-mart, McDonalds, etc.)
- Give the 9-1-1 operator your phone number
- Describe what is happening and/or what type of help is needed
- Police/Sheriff
- Fire Department
- Fire Department
- EMS/Ambulance
- Stay on the line, if it is safe to do so, and answer all questions
- Don’t hang up until the call is completed
If you Can’t speak
- Stay calm and dial 9-1-1
- Leave the phone line open
- If it is safe, attempt to make some sort of noise such as tapping the phone or clapping your hands to let the operator know there is an emergency
- With Enhanced 9-1-1 from a landline phone, 9-1-1 will have your address
- The 9-1-1 dispatcher can send police assistance to your address
Before you need 9-1-1
- Keep your phone at an easy to reach level, such as an end table
- Do not program 9-1-1 into speed dial; it can be inadvertently dialed
- Post your address and phone number near each phone in your home or on the refrigerator. Visitors, babysitters, and even family members may need to relay information in a stressful situation
- Make sure your address is posted and can be easily seen from the street
- Know how to use 9-1-1 with the type of phone that you own
-
Joint Communications Center
Physical Address
1201 Mesa Drive
Suite B
Douglas, WY 82633
Mailing Address
107 N. 5th St.
Suite 114
Douglas, WY 82633
Phone: 307-358-1994Fax: 307-624-1099Emergency Phone: 9-1-1